Delete your Fertilita account

You can request deletion of your account and the associated data at any time via this page or by email. Deletion directly in the app isn't available yet.

Request deletion

Send us your request from the email address linked to your account. The form below prepares that email for you. Nothing is sent from this website itself.

Prepare your request by email

Enter the email address of your Fertilita account. The button opens your email app with a ready-made request. Nothing is sent or stored by this website.

Send the request from this address so we can match it to your account.

Nothing opened? Write from your account’s address to data@fertilita.app with the subject “Account deletion”.

What happens next

We confirm that we've received your request. Before deleting anything, we check that the request comes from you. For this, we may ask you to confirm with your account. We respond without undue delay and at the latest within one month (Art. 12(3) GDPR), and we let you know once deletion is complete.

What gets deleted

  • Your account, your sign-in identities and your sessions on our servers.

What remains

  • Subscriptions: Deleting your account does not cancel a subscription or a free trial. Cancel them in the App Store or on Google Play.
  • Data on your device: Deletion via this page does not remove data on your device. You can delete it in the app or uninstall the app; on iOS, entries in the system keychain may remain.
  • Waitlist entry, so that access isn't granted more than once. We delete entries that were not redeemed no later than three months after the redemption deadline, and redeemed entries no later than three months after the free year of access has ended, unless we exceptionally still need them to handle a claim.
  • Technical logs and backups of our service providers until their periods expire.

You can find more in the privacy notice.

Copies you made yourself

PDFs or other exports that you shared yourself are outside our reach. Please delete them separately.

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Deleting your account does not end a subscription. Cancel it separately in your App Store or Google Play account.